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manousso_new_logo7 Become a Professional Mediator – Headquartered in Houston, Texas, USA, since 1993

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For tuition and special discounts, like early bird and active college student rates, click on our logo or select the PayTuition tab on top bar and scroll to your training of interest. Or call, Dr. Barbara Manousso at 713/840-0828. For the best in mediation training, select a mediation training program with proven leadership and lecturers who identify themselves with academic credentials and professional standing, like the staff of Manousso Mediation. Make sure that your trainers meet the qualifications for professional mediation organizations, such as Texas Mediators Trainers Round Table (TMTR) and Texas Credentialing Association, or you won’t be getting a quality training and often won’t be accepted into the mediation community. Online trainings are not recognized by most mediation and alternative dispute resolution (ADR) panels.
Basic Mediation Training in Houston’s Uptown-Galleria
40 hours. ($975) MCLE/CEU 40 and 4 in ethics for JD, CPA, LPC, SW, HR, TX, includes Alternative Dispute Resolution (ADR training):
December 4, 5, 6, 7, 2018, Tuesday to Friday, 8:00 AM until 6:30 PM, daily. Or 2019: January 8th to January 11th, Tuesday to Friday. Check out the recent college grad discount and and other special discounts

Arbitration Training in Houston’s Uptown-Galleria
9.5 hours. ($550) MCLE/CEU 8 and 3 in ethics for JD, CPA, LPC, SW, HR
Houston:Tuesday, 12 February 2019, 8:30 AM until 6:30 PM.


Advanced Mediation: Family-Divorce-Child Custody Training in Houston’s Uptown-Galleria
30 hours. ($795) MCLE/CEU 30 and 4 in ethics for JD, CPA, LPC, SW, HR
Thursday to Saturday, February 20, 21, 22, 2019, 8:30 AM until 7:00 PM, daily.

Parenting Coordination and Facilitation Training ($525) in Houston’s Uptown-Galleria: Sign up for this and Advance Family at the same time and use the early bird discount for both classes
18 hours-MCLE/CEU 18 and 4 in ethics for JD, CPA, LPC, SW, HR
Friday and Saturday, April 19th and 20th, 2019, 9 AM until 6:30 PM, daily.

Elder and Adult Family Mediation Training ($750) in Houston’s Uptown-Galleria
20 hours-MCLE/CEU 20 and 3 in ethics for JD, CPA, LPC, SW, HR
Friday, March 15th and Saturday, March 16th, from 8:15 AM until 6:45 PM

New: Domestic Violence for Advance Family Training required by TX legislation in Houston’s Uptown-Galleria, four (4) hours for ($150). Register under Advance Training dropdown button
Held in Houston on Friday, February 21st, 2019, from 1 PM until 5:00 PM. Call for location. Please send an email note to mediation@manousso.us with Subject: Domestic Violence Certificate

Handicap accessible training venue.

Arbitration Training

This course is complemented by lecturers from Manousso Mediation and the Houston Better Business Bureau, in the
Uptown-Galleria area! 

This arbitration training covers communication practices during hearings and meetings and in writing arbitration awards:

  • Arbitration agreements, recognition and enforcement of the agreement
  • Preliminary meetings, meeting procedures and arbitrator powers
  • Hearings
  • Court involvement in arbitration
  • Remedies
  • Assessment of evidence
  • Decision making
  • Awards – form writing
  • Post award
  • Ethics for arbitrators

This nine hour training will be held from 8:30 AM until 6:00 PM.  Coffee, tea, water, and snacks are included in the registration.

Expand your ADR horizons! 

There is a new Labor Employment Relations Association (LERA) in the Dallas area!  For more information,
contact Dr. Esque Walker.

Click here to register for the Arbitration course

Arbitration

 

Arbitration, a form of alternative dispute resolution (ADR), is a legal technique for the resolution of disputes outside the courts, wherein the parties to a dispute refer it to one or more persons (the “arbitrators”, “arbiters” or “arbitral tribunal“), by whose decision (the “award“) they agree to be bound. It is a settlement technique in which a third party reviews the case and imposes a decision that is legally binding for both sides.[1] Other forms of ADR include mediation[2] (a form of settlement negotiation facilitated by a neutral third party) and non-binding resolution by experts. Arbitration is often used for the resolution of commercial disputes, particularly in the context of international commercial transactions. The use of arbitration is also frequently employed in consumer and employment matters, but there arbitration is not voluntary but is instead imposed on consumers or employees through legislation or adhesion contracts, denying individuals their right to access the courts.

Arbitration can be either voluntary or mandatory (although mandatory arbitration can only come from a statute or from a contract that is voluntarily entered into, where the parties agree to hold all disputes to arbitration, without knowing, specifically, what disputes will ever occur) and can be either binding or non-binding. Non-binding arbitration is, on the surface, similar to mediation. However, the principal distinction is that whereas a mediator will try to help the parties find a middle ground on which to compromise, the (non-binding) arbitrator remains totally removed from the settlement process and will only give a determination of liability and, if appropriate, an indication of the quantum of damages payable.  For more information, click here.

http://en.wikipedia.org/wiki/Arbitration

Syllabus

2018 Arbitration Certificate Skills: – 9 hours  (9 MCLE/CEU, 4 MCLE in ethics)


Overview of Arbitration Process

8:30 AM until 9:00 AM
Dr. Barbara ManoussoMediator-Arbitrator

Ethics in Arbitration
9:00 AM until 9:45 AM
Melissa Back, JD, Arbitrator

Break
9:45 AM until 10:00 AM
15 minutes
Basic Arbitration Skills: Overview and The Role of the Arbitrator
10:00 AM until noon
Lori LaConta, JD., MBA
Mediator-Arbitrator President of LERA Labor Employment Relations Association, and
AAA panelist

Lunch
(12:00 PM until 1:00 PM)
Exercises
60 minutes

BBB Arbitrations and BBB Opinions
1 PM until 2:00 PM
Toni-Ann Norton,
ADR Coordinator for the
Better Business Bureau

Ethics and Statutory Requirements continued
2:00 PM until 3:00 PM
Melissa Back, JD, Arbitrator
Break
3:00 PM until 3:15 PM

15 minutes

Writing an Opinion:  Indentify the Issues
3:15 PM until 4:00 PM
Dr. Barbara Manousso
Mediator-Arbitrator

Exercises and Role Plays
4:00 PM until 4:45 PM
Dr. Manousso
Mediator-Arbitrator

Writing an Opinion Exercise
4:45 PM until 6:00 PM
Melissa Back, JD,Mediator-Arbitrator

Course overview addresses this curriculum:

  • Communication practices during hearings and meetings
  • Writing arbitration awards
  • Arbitration agreements, recognition and enforcement of the agreement
  • Preliminary meetings, meeting procedures and arbitrator powers
  • Hearings
  • Court involvement in arbitration
  • Remedies
  • Assessment of evidence
  • Decision making
  • Awards – form writing
  • Post award
  • Ethics for arbitrators in

 

Lecturers

 

 

Dr. Barbara Manousso, Ph.D., MPH, a Texas Distinguished Credentialed Mediator, has been arbitrating since 1993.  She has served on the arbitration panel for the Ford Motor Company, Better Business Bureau Autoline Arbitration, and conducts hearings for eminent domain.  She also arbitrates as a consumer arbitrator for the Houston BBB, Harris County Courts, and State of Texas .

 

 


Lori LaConta, JD, MBA, a Texas Distinguished Credentialed Mediator, has also been an arbitrator for many years with focus on employment and labor arbitration.  She served as the president of the Houston area Labor Employment Relations Association (LERA), and is the former president of the Association on Conflict Resolution (ACR) Houston Chapter.  Lori is the immediate past-president of the Texas Association of Mediators.  She also serves as an Arbitrator for the American Arbitration Association and the Federal Mediation and Conciliation Service in Washington, D.C., and is a professor at the University of Houston ClearLake.

 

Constance K. Acosta, J.D.   Connie’s practice area covers a wide range of disciplines, including 16 years experience commercial litigation and 18 years of experience in employment litigation, arbitration, grievances, and municipal law. Connie has 7 years experience in administration, management and social welfare. Connie has experience as a negotiator with municipalities, police departments, fire departments and emergency medical services. Connie obtained certifications in Mediation: Basic, Advanced Family Law and Advanced Elder Care, Arbitration – Hearing Examiner, Collaborative Law Attorney, and Guardian Ad Litem. Connie is a Member of the Governmental Section of the Firm, which acts as City Attorney and outside litigation counsel for various municipalities. Connie is also a Facilitator in Alternative Dispute Resolution and Conflict Resolution, and Trainer in all aspect of employment law.


Xeres “Zak” Patel, J.D.   Zak, a partner in Patel and Associates, LLC, is board certified in Real Estate.  He practices mediation and arbitration.  He is a well known lecturer in ethics for Manousso Mediation’s Training programs and a founding member of Patel and Associates, PLLC. Prior to forming the firm, he was a senior associate for seven years at a firm specializing in real estate and civil matters whereby he worked on those subject specific legal matters including litigation involving the sale of six hotels, in multiple states, which were valued in excess of $45 million dollars. He also worked as in house counsel for American Tower, Inc. where he was the lead attorney responsible for the highest producing region in the Southwest. Zak’s primary areas of practice include general civil matters and real estate being corporate formation; drafting, reviewing, explaining contracts; litigation; collections; buying, selling, leasing property (both residential and commercial); landlord/tenant matters; homeowner association matters; liens; deeds; foreclosure and loan workouts; and, construction/home repair matters. He is also a credentialed mediator and arbitrator.