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manousso_new_logo7 Become a Professional Mediator – Headquartered in Houston, Texas, USA, since 1993

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For tuition and special discounts, like early bird and active college student, click on our logo or PayTuition tab on top and scroll to your training of interest. Or call, Dr. Barbara Manousso at 713/840-0828.
Basic Mediation Training in Houston’s Uptown-Galleria
40 hours. ($975) MCLE/CEU 36.5 and 4 in ethics for JD, CPA, LPC, SW, HR, TX Tax Arbitrators
Wednesday to Saturday, January 10, 11, 12, 13, 2018

Advanced Mediation: Family-Divorce-Child Custody Training in Houston’s Uptown-Galleria
30 hours. ($795) MCLE/CEU 26.75 and 3 in ethics for JD, CPA, LPC, SW, HR
Tuesday to Thursday, February 6, 7, 8, 2018

Parenting Coordination and Facilitation Training ($525) in Houston’s Uptown-Galleria: Sign up for this and Advance Family at the same time and use the early bird discount for both classes
20 hours-MCLE/CEU 16.75 and 4 in ethics for JD, CPA, LPC, SW, HR
Friday and Saturday, March 9th and 10th, 2018

Elder and Adult Family Mediation Training ($750) in Houston’s Uptown-Galleria
20 hours-MCLE/CEU 18.25 and 4 in ethics for JD, CPA, LPC, SW, HR
Thursday, March 1st and Friday, March 2nd, from 8:15 AM until 6:45 PM

Arbitration Training in Houston’s Uptown-Galleria
9.5 hours. ($550) MCLE/CEU 8 and 3 in ethics for JD, CPA, LPC, SW, HR
Houston: Friday, January 19th, 2018, 8:30 AM until 6:30 PM; or Dallas: Thursday, January 25th, 2018. Please send an email note for which venue.


New: Domestic Violence for Advance Family Training required by TX legislation in Houston’s Uptown-Galleria, four (4) hours for ($150). Register at Seat Registration, Pay Tuition - (red left hand of page)
Held in Houston on Tuesday, February 6th, 2018, from 1 PM until 5:00 PM. Please send an email note with ~ Subject: Certificate ~ to mediation@manousso.us and say for Domestic Violence training.

Arbitration Training

Barnham Graduate School and Seminary will be offering this Arbitration Training:

This course is complemented by lecturers from Manousso Mediation and the Houston Better Business Bureau, in the
Uptown-Galleria area! 

This training is approved by the Texas Comptroller’s office for Real Estate Appraiser’s arbitrator CEU.

This nine hour training will be held from 8:30 AM until 6:00 PM.  Coffee, tea, water, and snacks are included in the registration.

Expand your ADR horizons! 

There is a new Labor Employment Relations Association (LERA) in the Dallas area!  For more information,
contact Dr. Esque Walker.

Click here to register for the Arbitration course

Arbitration

 

Arbitration, a form of alternative dispute resolution (ADR), is a legal technique for the resolution of disputes outside the courts, wherein the parties to a dispute refer it to one or more persons (the “arbitrators”, “arbiters” or “arbitral tribunal“), by whose decision (the “award“) they agree to be bound. It is a settlement technique in which a third party reviews the case and imposes a decision that is legally binding for both sides.[1] Other forms of ADR include mediation[2] (a form of settlement negotiation facilitated by a neutral third party) and non-binding resolution by experts. Arbitration is often used for the resolution of commercial disputes, particularly in the context of international commercial transactions. The use of arbitration is also frequently employed in consumer and employment matters, but there arbitration is not voluntary but is instead imposed on consumers or employees through legislation or adhesion contracts, denying individuals their right to access the courts.

Arbitration can be either voluntary or mandatory (although mandatory arbitration can only come from a statute or from a contract that is voluntarily entered into, where the parties agree to hold all disputes to arbitration, without knowing, specifically, what disputes will ever occur) and can be either binding or non-binding. Non-binding arbitration is, on the surface, similar to mediation. However, the principal distinction is that whereas a mediator will try to help the parties find a middle ground on which to compromise, the (non-binding) arbitrator remains totally removed from the settlement process and will only give a determination of liability and, if appropriate, an indication of the quantum of damages payable.  For more information, click here.

http://en.wikipedia.org/wiki/Arbitration

Syllabus

2015 Arbitration Certificate Skills: – 9 hours


Welcome and Orientation of Arbitration Process

8:30 AM until 9:00 AM
Dr. Barbara ManoussoMediator-Arbitrator

Ethics and Statutory Requirements
9:00 AM until 9:45 AM
Melissa Back, JD, Arbitrator

Break
9:45 AM until 10:00 AM
15 minutes
Basic Arbitration Skills: Overview and The Role of the Arbitrator
10:00 AM until noon
Lori LaConta, JD., MBA
Mediator-Arbitrator President of LERA Labor Employment Relations Association, and AAA panelist

Lunch
(12:00 PM until 1:00 PM)
Exercises
60 minutes

BBB Arbitrations and BBB Opinions
1 PM until 2:00 PM
Mr. Gonzales, ADR Specialist
Denisha Maxey BBB

Ethics and Statutory Requirements continued
2:00 PM until 3:00 PM
Melissa Back, JD, Arbitrator
Break
3:00 PM until 3:15 PM

15 minutes

Writing an Opinion:  Indentifying the Issues
3:15 PM until 4:00 PM
Dr. Barbara Manousso
Mediator-Arbitrator

Exercises and Role Plays
4:00 PM until 4:45 PM
Dr. Manousso
Mediator-Arbitrator

Writing an Opinion Exercise
4:45 PM until 6:00 PM
Melissa Back, JD,Mediator-Arbitrator
Lecturers

 

 

Dr. Barbara Manousso, Ph.D., MPH, a Texas Distinguished Credentialed Mediator, has been arbitrating since 1993.  She has served on the arbitration panel for the Ford Motor Company, Better Business Bureau Autoline Arbitration, and conducts hearings for eminent domain.  She also arbitrates as a consumer arbitrator for the Houston BBB.

 

 


 

Constance K. Acosta, J.D.   Connie’s practice area covers a wide range of disciplines, including 16 years experience commercial litigation and 18 years of experience in employment litigation, arbitration, grievances, and municipal law. Connie has 7 years experience in administration, management and social welfare. Connie has experience as a negotiator with municipalities, police departments, fire departments and emergency medical services. Connie obtained certifications in Mediation: Basic, Advanced Family Law and Advanced Elder Care, Arbitration – Hearing Examiner, Collaborative Law Attorney, and Guardian Ad Litem. Connie is a Member of the Governmental Section of the Firm, which acts as City Attorney and outside litigation counsel for various municipalities. Connie is also a Facilitator in Alternative Dispute Resolution and Conflict Resolution, and Trainer in all aspect of employment law.


 

Xeres “Zak” Patel, J.D.   Zak, a partner in Patel and Associates, LLC, is board certified in Real Estate.  He practices mediation and arbitration.  He is a well known lecturer in ethics for Manousso Mediation’s Training programs and a founding member of Patel and Associates, PLLC. Prior to forming the firm, he was a senior associate for seven years at a firm specializing in real estate and civil matters whereby he worked on those subject specific legal matters including litigation involving the sale of six hotels, in multiple states, which were valued in excess of $45 million dollars. He also worked as in house counsel for American Tower, Inc. where he was the lead attorney responsible for the highest producing region in the Southwest. Zak’s primary areas of practice include general civil matters and real estate being corporate formation; drafting, reviewing, explaining contracts; litigation; collections; buying, selling, leasing property (both residential and commercial); landlord/tenant matters; homeowner association matters; liens; deeds; foreclosure and loan workouts; and, construction/home repair matters. He is also a credentialed mediator and arbitrator.


 

Professor Mark R. Sherman, Ph.D., L.L.M., L.L.B., has been an Associate Professor of Management at the University of Houston – Clear Lake for over two decades.  His academic credentials include a Ph.D. in Management from the University of New South Wales (Australia), an L.L.M. from the London School of Economics, an LL.B. from Warwick University (England), and a BA from Duke University.  For the last 12 years, Dr. Sherman has also served as a Visiting Associate Professor of Management at Bond University on the Gold Coast of Australia.  In his career as a Labor Arbitrator and Mediator he has heard hundreds of disputes in a wide variety of industrial settings pursuant to his membership on over a dozen dispute resolution panels.  Since his acceptance into the National Academy of Arbitrators a decade ago he has remained one of that organization’s youngest members.  He has conducted research and published in numerous fields including labor relations, fair employment practices, industrial discipline, and dispute resolution.  His focus on dispute resolution in recent years has involved him in numerous training projects with large public employers as well as Fortune 50 corporations. He resides in Houston and has a second office in Tampa.


Lori LaConta, JD, MBA, a Texas Distinguished Credentialed Mediator, has also been an arbitrator for many years with focus on employment and labor arbitration.  She serves as the president of the Houston area Labor Employment Relations Association (LERA), and is the former president of the Association on Conflict Resolution (ACR) Houston Chapter.  Lori serves on the board of the Texas Association of Mediators and was the immediate past co-chair of the 2016 Conference.  She also serves as an Arbitrator for the American Arbitration Association and the Federal Mediation and Conciliation Service in Washington, D.C., and a professor at the University of Houston ClearLake.