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manousso_new_logo7 Become a Professional Mediator – Headquartered in Houston, Texas, USA, since 1993

@Do you have questions?

Click here for tuition and special discounts, like early bird and active college student. Or call, Dr. Barbara Manousso at 713/557-1010.

ZOOM live: we are doing business, family, and divorce mediations and some interactive/real time course training.  Online/virtual training is only being done during our COVID pandemic.  All online students are encouraged to attend our in person residential training after the pandemic for no extra charge.  Call us at (713)557-1010 text/talk!

For the best in mediation training, select a mediation training program with proven leadership and lecturers who identify themselves with academic credentials and professional standing, like the staff of Manousso Mediation.

Make sure that your trainers meet the qualifications for professional mediation organizations, such as Texas Mediators Trainers Round Table (TMTR) and Texas Credentialing Association, or you won’t be getting a quality training.

Manousso Mediation and Arbitration, LLC. is an accredited sponsor, approved by the State Bar of Texas, Committee on MCLE, as well as other professional organizational CEU for LPC and HR.

Arbitration Training ONLINE with ZOOM: live and interactive
Earn MCLE/CEU 9 and 3 in ethics for JD, CPA, LPC, SW, HR
Friday, December 11th, 2020, 9:00 AM until 7:00 PM. This course does not meet the requirements for Tax Code Sect. 41A.06.

Basic Mediation Training ZOOM LIVE and INTERACTIVE

40 hours. ($975) Earn MCLE/CEU 40 and 4 in ethics for JD, CPA, LPC, SW, HR, includes Alternative Dispute Resolution (ADR training):
Our next class will start on Wednesday, December 2nd, 3rd, 4th, 5th, no Sunday, December 8th, 2020, 10 AM to 6:30 PM daily.

Since COVID shutdown, all classes must be an online, but it is a live, interactive program, all students will have the opportunity, at no charge, to retake all or part of this training in person, in residence, when health conditions permit. ONLINE is NOT the best practice in mediation training, but we are trying to accommodate our lockdown time.

Advanced Mediation: Family-Divorce-Child Custody Training in Houston’s Uptown-Galleria
30 hours. ($795) Earn MCLE/CEU 30 and 4 in ethics for JD, CPA, LPC, SW, HR
Wednesday, Thursday, Friday, Saturday, and Monday, October 28th, 29th, 30th, and 31st, 2020, 10:00 AM until 6:00 PM. Monday will be flexible for role plays

New: Domestic Violence for Advance Family Training required by TX legislation in Houston’s Uptown-Galleria, four (4) hours for ($150). (This Domestic Violence training is INCLUDED in the Advance Family 30 hours of training above.) If you have taken the 30 hours of Advance Family training and only need this course, then register under Advance Training dropdown button
Held in Houston on Friday, October 30th, 2020, from 1 PM until 5:00 PM. ZOOM live-interactive. Please send an email note with your name to with Subject: Domestic Violence Certificate

Parenting Coordination and Facilitation Training $525, ZOOM Live and Interactive to accommodate COVID-19: Sign up for this and Advance Family at the same time and use the early bird discount (SAVE $$$) for both classes
18 hours-MCLE/CEU 18 and 4 in ethics for JD, CPA, LPC, SW, HR
Friday and Saturday, February 5th 10AM until 6:30PM and 6th, 2020, 9:00AM until 6:00PM, daily. This class fills quickly.

Elder and Adult Family Mediation Training ($600), specially discounted for family mediators. If you have questions, ask. Classes are held ONLINE until COVID reduction permits in Houston’s Uptown-Galleria
20 hours-MCLE/CEU 20 and 3 in ethics for JD, CPA, LPC, SW, HR
Thursday, October 8th, 1 PM to 5 PM, Friday, October 9th and Saturday, October 10th, 2020, from 10 AM until 7:00 PM

Note our NO refund policy, once you have committed to a training. You can always reschedule online classes.

Handicap accessible training venue.

Texas Justice Center for Mediation and Arbitration in Bellaire off I-610 West Loop.

Ranch Office Conference Room and Virtual Office

Ranch Office Conference Room and Virtual Office

Heights Mediation Center


The Texas Mediation Center in Bellaire and Heights Mediation Center are modern, well located, facilities to proudly invite your mediation and arbitration clients.

See brochure.

Dr. Manousso trained me as a mediator. Her class was easy to follow, practical, and provided real-world information that has helped me tremendously in my mediation practice. As an example,

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  Barbara advocates breaking away from “shuttle diplomacy,” which is commonly used in mediating court cases. “Shuttle diplomacy” consists of the parties in two different rooms, and the mediator simply moves back and forth. Barbara helped me feel comfortable trying a more modern approach to mediation: one where both parties stay in the same room for as long as possible to brainstorm possible solutions to their own problems. Barbara also started and ended her class promptly, and she delivers what she promises. I would recommend Barbara and her classes to anyone who would like to improve their conflict resolution skills – whether in the workplace, their family life, or in court battles.”
Heather McFarlane J.D.,and Mediator MoreTestimonials

On September 1, 2018, the Houston Business Journal named Dr. Manousso as
A Woman Who Means Business in Professional Services 2018.

Basic Mediation is an intensive training that complies with both Texas Civil Practice & Remedy Code Ann. and

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the Texas Mediation Training Roundtable’s requirements for mediation training. This course is designed to satisfy the 40 classroom hours of training required to mediate court-referred disputes as indicated in the Texas Alternative Dispute Resolution Act § 154.052, Tex. Civ. Prac. & Rem. Code Ann.

Course  Info
MCLE:CEU 40 and 4 ethics
Arbitration Training is for individuals, mediators, attorneys, and judges, who want to hear a case and write an opinion for the parties. This is an authoritative ADR process that takes into

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account your special interests and talents.  You make the decision.  We work closely with the Houston Better Business Bureau”s Autoline and Arbitration programs.

Course Info
MCLE:CEU 9 and 3 in ethics
Parenting Coordinators and Facilitators assist the family courts by providing mediation for high conflict couples who need guidance in child custody issues and scheduling.

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The Coordinators and Facilitators are appointed by judges and paid by the families according to state statutes.

Course Info
MCLE:CEU 20 and 4 in ethics

Congratulations, co-director at Manousso Mediation and Arbitration, LLC., Melissa Back McAlpine, JD, who was elected the 2019 president of the Texas Association of Mediators.  She also is Co-Chair of the Texas Mediators Trainers Round Table (TMTR) and co-teaches with Dr. Manousso at the University of St. Thomas, as well as the founder of Back to Yes.

Advanced is the next step in training, the course for family, child custody, and divorce mediation skills

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, as required by Texas State Statute to mediate family court-referred and pro se disputes, as well as private divorce and child custody cases, with or without representation by attorneys, as indicated in the Texas Alternative Dispute Resolution Act § 154.052, Tex. Civ. Prac. & Rem. Code Ann. This certificate course of 30 hours of training covers family law, family dynamics, child development, family violence, practice considerations, theory, replete with skill building exercises and role-plays. Prerequisite: Basic (40 hours) Mediation (Courses can be taken out of order).  This is a content based training with role plays.)

Course Info
MCLE:CEU 30 and 3 in ethics
Elder and Adult Care Mediation is twenty hours of training in standards of care and communication that will benefit social workers, hospice workers, 

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 nursing home administrators, certified public accountants, guardians, lawyers, and mediators who seek to expand their careers and reinforce their resumes. The focus of this special training is to assist senior adults and families have the conversation that they have not been able to have.  To hear and learn more about elder mediation, go to AARP radio interview.

Course Info
MCLE:CEU 20 and 4 in ethics
AARP 2017 Radio Interview with Dr. Manousso
Manousso Mediation Services include:

  • Corporate training programs, lectures, and workshops
  • Small Business Conflict Management Training and Employee Support
  • Family and Divorce Mediation
  • Elder and Adult Care Mediation
  • Commercial Mediation
  • Corporate and health care Conflict Resolution Coaching
  • Ombudsman Services for government and mid-size companies


For the best in mediation training, select a mediation training program with proven leadership and lecturers with academic credentials and professional standing, like the staff of Manousso Mediation.  

Make sure that your trainers meet the qualifications for professional mediation organizations, such as being members of the Texas Association of Mediators, Association for Conflict Resolution, Texas Credentialing Association, and Texas Mediators Trainers Round Table (TMTR), or you won’t be getting a quality training and often won’t be accepted into the mediation community.  Online trainings are not recognized by most mediation and alternative dispute resolution (ADR) panels.  Check and verify all trainer credentials through each professional organizations.

Dr. Manousso was the 2019 Texas Association of Mediators’ recipient of the Adams Award for her contributions to the practice of mediation and arbitration, alternative dispute resolution (ADR), in Texas.
Association for Conflict Resolution Houston Chapter
Lifetime Achievement Award
Honored Dr. Barbara Sunderland Manousso

See the wonderful evening photos at
The Houston Business Journal honored Dr. Barbara Manousso as a Woman Who Means Business in Professional Services on October 18, 2018.

Coming events for Manousso Mediation and Arbitration

New:  The Legislature now requires four hours of domestic violence training in order to conduct any family mediations.
If you have taken any of our family trainings, you have exceeded this
requirement, as stated on your certificates.
However, if you trained elsewhere, you might not have the four hours of domestic violence training.  Therefore, Manousso Mediation is offering four hours of domestic violence training on  Thursday, June 13th, at 1 PM in the Houston Uptown-Galleria area for $150.   To register, go to the Pay Tuition page under Advance training (drop down button) payment, and select last item.  Make sure that you add a note that you will be in the DV training.

Dr. Barbara Sunderland Manousso spoke to a standing room crowd
the Association for Conflict Resolution International
conference in Pittsburg, PA, on October 3, 2018,
on How to Grow Your Mediation Business.

 College Sophmore Bowen Mei 

the Manousso Mediation and Arbitration Scholar
Bowen Mei, a new ADR professional, is a sophomore at Texas A&M majoring in computer engineering.
Manousso Mediation and Arbitration, LLC selects an outstanding student annually to train as a mediator and arbitrator to complement their career path with conflict management skills and solutions.   If you know of a young person who would value this opportunity, please email Dr. Manousso.

Our donation.  Your charity contribution.
Manousso Mediation and Arbitration, LLC, proudly supports many non-profit organizations with almost 50 percent of each student’s tuition.  The Houston Area Woman’s Center is one of our favorite charities, as noted in the 2018 HAWC Leadership campaign by Dr. Manousso.  Other charities include the University of St. Thomas’ Center for International Studies, Trinity Children, Children’s Assessment Center, Brown University, Annunciation Greek Orthodox Cathedral, Texas Association of Mediators, Association of Families and Conciliation Courts (AFCC), Texas Association for Attorneys and Mediators, and many more.

Mediation Marketing

Mediator Makes U.S. News & World Report’s List of Best Careers since 2006. U.S. News considered job satisfaction, training difficulty, prestige, job market outlook, and quality pay as keys to its ranking.

Check out these Websites for career opportunities in Alternative Dispute Resolution (ADR): Mediation and Arbitration.

There are many job search engines that look for mediators and arbitrators or require conflict management skills, verified by a basic mediation certificate.

Take our basic mediation and arbitration trainings and enhance your resume. Perhaps, start your next career path!

Dr. Barbara Sunderland Manousso talks about Elder and Adult Care Mediation with radio host from 50Plus, Doug Pike, on KPRC radio.

Podcast taped March 2016.


Dr. Manousso applauded in Houston Woman Magazine, April 2016
Article on Elder and Family Mediation and Arbitration!