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manousso_new_logo7 Become a Professional Mediator – Headquartered in Houston, Texas, USA, since 1993

@Do you have questions?
There are many answers below with training dates and fees.  Or call!

Click here for tuition and special discounts, like our early bird and active college student. Or call, Dr. Barbara Manousso at 713/557-1010.

ZOOM live: we are doing business, family, and divorce mediations with interactive/real time course training  online.  Call us at (713)557-1010 text/talk!

For the best in mediation training, select a mediation training program with proven leadership and lecturers who identify themselves with academic credentials and professional standing, like the staff of Manousso Mediation and Arbitration, LLC: Solution2Conflict, who are actively engaged as practitioners and leaders in the mediation and ADR field.

Have you listened to Manousso Musing on PodCasts or YouTube?

Make sure that your trainers meet the qualifications for and are members of professional mediation organizations, such as Texas Mediators Trainers Round Table (TMTR) and Texas Credentialing Association, or you won’t be getting a quality training.

Manousso Mediation and Arbitration, LLC. is an accredited sponsor of continuing education credits (CEU), approved by the State Bar of Texas, Committee on MCLE, as well as other professional organizations, such as CEU for CPA, LPC, and HR.

Arbitration Training ONLINE with ZOOM: live and interactive.

($550.00) Ask about special discounts.

Earn MCLE/CEU 10 and 4 in ethics for JD, CPA, LPC, SW, HR on Friday, 12 April 2024, from 9:00 AM until 6:00 PM, plus writing a brief opinion that will be explained in class.

Basic Mediation Training ZOOM LIVE and INTERACTIVE. 40 hours.

($975) Ask about special discounts.

Earn MCLE/CEU 40 and 4 in ethics for JD, CPA, LPC, SW, HR, includes Alternative Dispute Resolution (ADR training), handouts, and notebooks:

Our next class will start be from Wednesday to Friday, April 17, 18, 19, 2024, and then the next week on Tuesday and Wednesday, April 23rd and 24th, 2024, from 10 AM to 6:30 PM daily.

All classes will be ZOOM live and interactive. Students must be ON CAMERA and attentive for the whole program for certificate and MCLE/CEU affirmative.

Advanced Mediation: Family-Divorce-Child Custody training live, interactive, on ZOOM. 30 hours.

($895) Ask about special discounts.

Earn MCLE/CEU 30 and 4 in ethics for JD, CPA, LPC, SW, HR.

Class will be held from <Tuesday to Friday – on March 19, 20, 21, 22, 2024, from 10 AM to 6:00 PM.  Join the eleven lecturers and interactive class on ZOOM!
New: Domestic Violence for Advance Family Training required by TX legislation
the four (4) hours required by Texas statute is yours for $150. (This Domestic Violence training is INCLUDED in our Advance Family 30 hours of training above.)

If you have taken the 30 hours of Advance Family training, but only need this DV-4 hours, then register under Advance Training drop-down ^ button.

If you are already an attorney or mediator who does not have the Texas Statute Required domestic violence (DV) training, you can take the DV only  class that will be held on Tuesday, March 19, 2024, from 1 PM until 5:00 PM. Please send an email note with your name to with
Subject: Domestic Violence Certificate

Parenting Coordination and Facilitation Training

($525) Ask about special discounts.

ZOOM live and interactive: Sign up for this and Advance Family at the same time and use the early bird discount (SAVE $$$) for both classes

16 hours-MCLE/CEU 16 and 4 in ethics for JD, CPA, LPC, SW, HR

In 2024, Friday and Saturday, September 20th and 21st, 2024, from 9:00AM until 5:30PM, daily.  >> AMICUS training: The PCF skills are excellent for Amicus attorneys in communicating with high conflict clients.

Elder and Adult Family Mediation Training

($600), specially discounted for family mediators.

If you have questions, call (713)557-1010. Classes are held ZOOM live and interactive.

20 hours-MCLE/CEU 20 and 3 in ethics for JD, CPA, LPC, SW, HR on Tuesday, May 7th, 1 PM to 5 PM, Wednesday, May 8th, from 10 am until 6:30 PM, Thursday, May 9th, 2024, from 10 AM until 6:30 PM

Note our NO refund policy, once you have paid for a training, but you can always reschedule online classes with a rescheduling fee of $150, if you cancel within 72 hours.

Our classes can be taken in any order, although you can’t mediate until you meet all the requirements of Texas statutes.

Classes will be held on ZOOM, so it is required for certificate attendance that students use a computer and remain on camera, ATTENTIVELY, for the duration of the training.  

Handicap accessible training venue: ZOOM live!

Texas Justice Center for Mediation and Arbitration in Bellaire off I-610 West Loop.

Ranch Office Conference Room and Virtual Office

Ranch Office Conference Room and Virtual Office

Heights Mediation Center


The Texas Mediation Center in Bellaire and Heights Mediation Center are modern, well located, facilities dedicated to ADR meetings, where you can proudly invite your mediation and arbitration clients.

See brochure.

Dr. Manousso trained me as a mediator. Her class was easy to follow, practical, and provided real-world information that has helped me tremendously in my mediation practice. As an example,

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  Barbara advocates breaking away from “shuttle diplomacy,” which is commonly used in mediating court cases. “Shuttle diplomacy” consists of the parties in two different rooms, and the mediator simply moves back and forth. Barbara helped me feel comfortable trying a more modern approach to mediation: one where both parties stay in the same room for as long as possible to brainstorm possible solutions to their own problems. Barbara also started and ended her class promptly, and she delivers what she promises. I would recommend Barbara and her classes to anyone who would like to improve their conflict resolution skills – whether in the workplace, their family life, or in court battles.”
Heather McFarlane J.D.,and Mediator MoreTestimonials

On September 1, 2018, the Houston Business Journal named Dr. Manousso as
A Woman Who Means Business in Professional Services 2018.

Basic Mediation is an intensive training that complies with both Texas Civil Practice & Remedy Code Ann. and

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the Texas Mediation Training Roundtable’s requirements for mediation training. This course is designed to satisfy the 40 classroom hours of training required to mediate court-referred disputes as indicated in the Texas Alternative Dispute Resolution Act § 154.052, Tex. Civ. Prac. & Rem. Code Ann.

Course  Info
MCLE:CEU 40 and 4 ethics
Arbitration Training is for individuals, mediators, attorneys, and judges, who want to hear a case and write an opinion for the parties. This is an authoritative ADR process that takes into

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account your special interests and talents.  You make the decision.  We work closely with the Houston Better Business Bureau”s Autoline and Arbitration programs.

Course Info
MCLE:CEU 9 and 3 in ethics
Parenting Coordinators and Facilitators assist the family courts by providing mediation for high conflict couples who need guidance in child custody issues and scheduling.

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The Coordinators and Facilitators are appointed by judges and paid by the families according to state statutes.

Course Info
MCLE:CEU 20 and 4 in ethics

Congratulations, co-director at Manousso Mediation and Arbitration, LLC., Melissa Back McAlpine, JD, who was elected the 2019 president of the Texas Association of Mediators.  She also is Co-Chair of the Texas Mediators Trainers Round Table (TMTR) and co-teaches with Dr. Manousso at the University of St. Thomas, as well as the founder of Back to Yes.

Advanced is the next step in training, the course for family, child custody, and divorce mediation skills

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, as required by Texas State Statute to mediate family court-referred and pro se disputes, as well as private divorce and child custody cases, with or without representation by attorneys, as indicated in the Texas Alternative Dispute Resolution Act § 154.052, Tex. Civ. Prac. & Rem. Code Ann. This certificate course of 30 hours of training covers family law, family dynamics, child development, family violence, practice considerations, theory, replete with skill building exercises and role-plays. Prerequisite: Basic (40 hours) Mediation (Courses can be taken out of order).  This is a content based training with role plays.)

Course Info
MCLE:CEU 30 and 3 in ethics
Elder and Adult Care Mediation is twenty hours of training in standards of care and communication that will benefit social workers, hospice workers, 

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 nursing home administrators, certified public accountants, guardians, lawyers, and mediators who seek to expand their careers and reinforce their resumes. The focus of this special training is to assist senior adults and families have the conversation that they have not been able to have.  To hear and learn more about elder mediation, go to AARP radio interview.

Course Info
MCLE:CEU 20 and 4 in ethics
AARP 2017 Radio Interview with Dr. Manousso
Manousso Mediation Services include:

  • Corporate training programs, lectures, and workshops
  • Small Business Conflict Management Training and Employee Support
  • Family and Divorce Mediation
  • Elder and Adult Care Mediation
  • Commercial Mediation
  • Corporate and health care Conflict Resolution Coaching
  • Ombudsman Services for government and mid-size companies


For the best in mediation training, select a mediation training program with proven leadership and lecturers with academic credentials and professional standing, like the staff of Manousso Mediation.  

Make sure that your trainers meet the qualifications for professional mediation organizations, such as being members of the Texas Association of Mediators, Association for Conflict Resolution, Texas Credentialing Association, and Texas Mediators Trainers Round Table (TMTR), or you won’t be getting a quality training and often won’t be accepted into the mediation community.  Online trainings are not recognized by most mediation and alternative dispute resolution (ADR) panels.  Check and verify all trainer credentials through each professional organizations.

Dr. Manousso was the 2019 Texas Association of Mediators’ recipient of the Adams Award for her contributions to the practice of mediation and arbitration, alternative dispute resolution (ADR), in Texas.
Association for Conflict Resolution Houston Chapter
Lifetime Achievement Award
Honored Dr. Barbara Sunderland Manousso

See the wonderful evening photos at
The Houston Business Journal honored Dr. Barbara Manousso as a Woman Who Means Business in Professional Services on October 18, 2018.

Coming events for Manousso Mediation and Arbitration

New:  The Legislature now requires four hours of domestic violence training in order to conduct any family mediations.
If you have taken any of our family trainings, you have exceeded this
requirement, as stated on your certificates.
However, if you trained elsewhere, you might not have the four hours of domestic violence (DV) training.  Therefore, Manousso Mediation is offering four hours of domestic violence training on  Friday, March 5th, at 1 PM in the Houston Uptown-Galleria area for $150.   To register, go to the Pay Tuition page under Advance training (drop down button) payment, and select last item.  Make sure that you add a note that you will be in the DV training.

Dr. Barbara Sunderland Manousso will speak at the
Texas Association of Mediators on Friday, February 19th, 2021. 

on How to Grow Your Family Mediation Business.

 College Junior Bowen Mei 

the Manousso Mediation and Arbitration Scholar
Bowen Mei, a new ADR professional, is a junior at Texas A&M majoring in computer engineering.
Manousso Mediation and Arbitration, LLC selects an outstanding student annually to train as a mediator and arbitrator to complement their career path with conflict management skills and solutions.   If you know of a young person who would value this opportunity, please email Dr. Manousso.

Manousso Mediation and Arbitration was the proud sponsor of the Distinguished Diplomat Annual meeting at the Center for International Studies on Ethics, Privacy, and Data Protection in Cyber Domain.

Our donation.  Your charitable contributions make a difference.
Manousso Mediation and Arbitration, LLC, proudly supports many non-profit organizations with almost 50 percent of each student’s tuition.  The Houston Area Woman’s Center is one of our favorite charities, as noted in the past years to 2020 HAWC Leadership campaigns by Dr. Manousso.  Other charities include the University of St. Thomas’ Center for International Studies, The Houston Methodist Hospital Foundation, Trinity Children, Children’s Assessment Center, Brown University, Annunciation Greek Orthodox Cathedral, Texas Association of Mediators, Association of Families and Conciliation Courts (AFCC), Texas Association for Attorneys and Mediators, and many more.

Mediator Makes U.S. News & World Report’s List of Best Careers since 2006. U.S. News considered job satisfaction, training difficulty, prestige, job market outlook, and quality pay as keys to its ranking.

Check out these Websites for career opportunities in Alternative Dispute Resolution (ADR): Mediation and Arbitration.

There are many job search engines that look for mediators and arbitrators or require conflict management skills, verified by a basic mediation certificate.

Take our basic mediation and arbitration trainings and enhance your resume. Perhaps, start your next career path!

Dr. Barbara Sunderland Manousso talks about Elder and Adult Care Mediation with radio host from 50Plus, Doug Pike, on KPRC radio.

Podcast taped March 2016.


Dr. Manousso applauded in Houston Woman Magazine, April 2016
Article on Elder and Family Mediation and Arbitration!