Dr. Barbara Sunderland Manousso
Manousso Mediation and Arbitration, LLC: Conflict Resolution Coaching & Training, was founded in 1993 by Dr. Barbara Sunderland Manousso, a 100% woman-owned business and co-works, now, with attorney, mediator, arbitrator, Melissa Back McAlpine. Melissa McAlpine is the immediate past president of the Texas Association of Mediators and co-convener of the Texas Mediators Trainers Roundtable, as well as past president of the Association for Conflict Resolution Houston Chapter.
Dr. Barbara Sunderland Manousso, Ph.D., M.P.H. and CEO of Manousso Mediation and Arbitration, LLC, has been an author, mediation arbitration trainer, and professor of Global Conflict Management at the University of St. Thomas. She was recognized by the Texas Association of Mediators as the top Texas mediator for 2019. In 2018, she was recognized for a Lifetime Achievement Award in Mediation by the Association for Conflict Resolution and in 2018 the Houston Business Journal recognized her as a Woman Who Means Business and a Professional Business Mentor. Moreover, since 1972 she has been recognized as an entrepreneur, she was Rhode Island’s Outstanding Small Business Owner by the United States White House. She has been listed in the Marquis Who’s Who in the World since 1982. In 2010, she was recognized as One of Fifty Most Influential Women in Houston. In 1992, the government of Suez, Egypt, recognized her with a humanity award.
In Houston and internationally, Dr. Barbara Sunderland Manousso is actively involved with mediating and arbitrating for local civil and federal clients. She belongs to a variety of professional organizations, such as the Texas Association of Mediators, Texas Mediation Credentialing Association as a Distinguished Mediator, the New England Chapter of the Association of Conflict Resolution, The Texas Mediation Training Roundtable, and a variety of international rosters and serves on their leadership for training and standards. Barbara is a former president of the Houston Chapter of the Association for Conflict Resolution and current board member. She serves on the editorial board of the ACResolution Magazine and serves on section committees of the international Association for Conflict Resolution. She is a frequent trainer and lecturer on mediation nationally and internationally. She is immediate pasts co-chair of the Health Care Section of the international Association for Conflict Resolution (ACR) and is the current chair for the international ACR Education, Research, and Training section.
Dr. Manousso’s baccalaureate degree is from Brown University in Rhode Island, masters of public health degree is from the University of Texas School of Public Health in Houston, Texas, and doctorate from Nova Southeastern University in Florida.
Dr. Manousso was a certified Nationally Registered Guardian and Texas Registered Guardian. So when it comes to elder care and special need clients, she is well versed in community resources and opportunities to help families have quality conversations and make informed decisions. Sometimes, all that is needed is conflict coaching to help family members address difficult situations, which can be done over the phone. If discussion needs to take place in a private venue, such as as nursing home, Manousso or her team of mediators will go to the facility to accommodate the parties. She served at the request of former Texas Governor Rick Perry and current Governor Abbott on the statewide regulatory agency for nursing homes for over 10 years, the Nursing Facility Administrator Advisory Committee. She has now been appointed as a commissioner on two board for health care and insurance.
Over the years, she has formed a conflict resolution network with an international panel of professionals who practice with expertise in elder care mediation, probate, divorce, real estate, religious organizations, environmental protection, and consumer issues. She has trained hundreds of mediators to mediate, arbitrate, and facilitate. She has taken thousands of hours of training and earned numerous certificates and a doctorate in mediation, arbitration, and facilitation.
No matter where your conflict might take you, or take place, we have a network of seasoned, credentialed mediators, including Dr.Manousso, who can help with your dispute. Instead of litigating, mediate with Manousso. Mediation can save you substantial money and time; your case can usually be mediated in a timely manner for a modest amount of money, sometimes within days; and you can keep your dispute private, totally out of public records, unlike litigation.
Moreover, wherever you take your training, make sure that your lecturers are part of the professional mediation and ADR communities and are active mediators. Your best training depends on it. Of course, we hope that you will bring your skills and passion for being a peace maker to Manousso Mediation, so come train with us.
Barbara Sunderland Manousso, Ph.D, M.P.H.
Texas Distinguished Credentialed Mediator
Certified Collaborative Law Mediator
21 Briar Hollow Lane, Suite 508 Houston, Texas 77027
Phone 713.840.0828 Mobile 713.557.1010 Fax 713.850.1452
Mediation Training Alert!
Lots of programs pop up, but the lecturers have no real background in practice or mediation teaching and training. Or your mediation certificate won’t take you where you want to go. In addition, online programs for the 40 hours of basic mediation training are not accepted by most panels, organizations, or appointments. You need interactive classroom training with feedback and for observation purposes to hone mediation skills.
Credentials count, so should yours!
Manousso Mediation training is a credentialed, interactive quality skill-based classroom course, taught by experienced mediators, leaders in the field, and recognized by all major mediation groups. Don’t accept any training program with less credentialed or anonymous trainers. For the best in ADR training, check out Dr. Manousso’s resume, where connections work and you benefit from the interactive class.
Dr. Barbara Sunderland Manousso
Texas Distinguished Credentialed Mediator has been recognized by Houston Woman’s Magazine as one of Houston’s 50 Influential Women 2010 2011 Houston Chronicle article on Manousso Mediation! 100% Woman Owned Small Business & HUB Read article
Former president and current board member of the Association for Conflict Resolution (ACR) Houston Chapter and current Chairman of the Association of Conflict Resolution (ACR) International Education, Training, and Research (ERT) Section, and President of the Houston Gerontological Society 2016 and 2017, and President-Elect of the University of Texas School of Public Health Alumni Association.
Active, longtime member of
Texas Association of Mediators
Texas Distinguished Credentialed Mediator
Association of Conflict Resolution
Texas Mediators Training Roundtable
World Symposium of Elder Mediator
World Mediation Organization
Association of Family and Conciliation Courts
Academy of Family Mediations
Reappointed in January 2013 for another six year term by Governor Rick Perry as a Commissioner for the Nursing Facility Administrators Advocacy Committee
Appointed since 2012 as an Associate Member of the University of Texas Health Consortium on Aging. Manousso Mediation is proud and pleased to work closely with all the Dispute Resolution Centers in Texas, including Harris, Montgomery, and Fort Bend, as well as the Better Business Bureaus.
We supply paid and volunteer mediators and arbitrators for all programs from our training programs.
Manousso Mediation has been a proud 2013, 2014, 2015, 2016 sponsor
Texas Association of Mediators (TAM) statewide conference.
Have you read our student testimonials?!
Valerie wrote: “Thank you so much Barbara for your instruction and your example! You are truly a mentor and I am thankful I was able to learn under your instruction!”
Look on FB for a few of our students who have established great practices:
Don Tomlinson, Lori LaConta, Melissa Back-Back to Yes, Valerie Mediates; Merchant Mediation; Craven Mediation; Jennifer Engel-Confidential Mediation; Dr. Richard Palazzo; Dove Mediation…. and more!