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manousso_new_logo7 Become a Professional Mediator – Headquartered in Houston, Texas, USA, since 1993

@Do you have questions?

Click here for tuition and special discounts, like early bird and active college student. Or call, Dr. Barbara Manousso at 713/557-1010.

ZOOM live: we are doing business, family, and divorce mediations and some interactive/real time course training.  Online/virtual training is only being done during our COVID pandemic.  All online students are encouraged to attend our in person residential training after the pandemic for no extra charge.  Call us at (713)557-1010 text/talk!

For the best in mediation training, select a mediation training program with proven leadership and lecturers who identify themselves with academic credentials and professional standing, like the staff of Manousso Mediation.

Make sure that your trainers meet the qualifications for professional mediation organizations, such as Texas Mediators Trainers Round Table (TMTR) and Texas Credentialing Association, or you won’t be getting a quality training.

Manousso Mediation and Arbitration, LLC. is an accredited sponsor, approved by the State Bar of Texas, Committee on MCLE, as well as other professional organizational CEU for LPC and HR.

Arbitration Training ONLINE with ZOOM: live and interactive
9.5 hours. ($550) Earn MCLE/CEU 9 and 3 in ethics for JD, CPA, LPC, SW, HR
Houston:Wednesday, October 7th, 2020, 9:00 AM until 7:00 PM.


Basic Mediation Training ZOOM LIVE and INTERACTIVE

40 hours. ($975) Earn MCLE/CEU 40 and 4 in ethics for JD, CPA, LPC, SW, HR, includes Alternative Dispute Resolution (ADR training):
Our next class will be held July 8th, 2020. From July 8th until July 14th, 2020.

Since COVID shutdown, this must be an online, but live, interactive class, all students will have the opportunity, at no charge, to retake all or part of this training in person, in residence, when health conditions permit. ONLINE is NOT the best practice in mediation training, but we are trying to accommodate our lockdown time.

Advanced Mediation: Family-Divorce-Child Custody Training in Houston’s Uptown-Galleria
30 hours. ($795) Earn MCLE/CEU 30 and 4 in ethics for JD, CPA, LPC, SW, HR
Thursday, Friday, Saturday, and Monday, July 16th, 17th, 18th, and 20th, 2020, 10:00 AM until 6:00 PM, NOTE TIME ADJUSTMENT!.

New: Domestic Violence for Advance Family Training required by TX legislation in Houston’s Uptown-Galleria, four (4) hours for ($150). (This Domestic Violence training is INCLUDED in the Advance Family 30 hours of training above.) If you have taken the 30 hours of Advance Family training and only need this course, then register under Advance Training dropdown button
Held in Houston on Friday, July 17th, 2020, from 1 PM until 5:00 PM. ZOOM live-interactive. Please send an email note with your name to mediation@manousso.us with Subject: Domestic Violence Certificate

Parenting Coordination and Facilitation Training $525, ZOOM Live and Interactive to accommodate COVID-19: Sign up for this and Advance Family at the same time and use the early bird discount (SAVE $$$) for both classes
18 hours-MCLE/CEU 18 and 4 in ethics for JD, CPA, LPC, SW, HR
Friday and Saturday, September 18th and 19th, 2020, 8:30 AM until 6:00 PM, daily.

Elder and Adult Family Mediation Training ($600), specially discounted for family mediators. If you have questions, ask. Classes are held ONLINE until COVID reduction permits in Houston’s Uptown-Galleria
20 hours-MCLE/CEU 20 and 3 in ethics for JD, CPA, LPC, SW, HR
Friday, October 9th and Saturday, October 10th, 2020, from 8:30 AM until 7:00 PM

Note our NO refund policy, once you have committed to a training. You can always reschedule online classes.

Handicap accessible training venue.

Texas Justice Center for Mediation and Arbitration in Bellaire off I-610 West Loop.

Ranch Office Conference Room and Virtual Office

Ranch Office Conference Room and Virtual Office

Heights Mediation Center

Brochure

The Texas Mediation Center in Bellaire and Heights Mediation Center are modern, well located, facilities to proudly invite your mediation and arbitration clients.

See brochure.

Arbitration Training

This course is complemented by lecturers from Manousso Mediation and the Houston Better Business Bureau, in the
Uptown-Galleria area! 

This arbitration training covers communication practices during hearings and meetings and in writing arbitration awards:

  • Arbitration agreements, recognition and enforcement of the agreement
  • Preliminary meetings, meeting procedures and arbitrator powers
  • Hearings
  • Court involvement in arbitration
  • Remedies
  • Assessment of evidence
  • Decision making
  • Awards – form writing
  • Post award
  • Ethics for arbitrators

This nine hour training will be held from 8:30 AM until 6:00 PM.  Coffee, tea, water, and snacks are included in the registration, as well as your certificate and notebook.

Expand your ADR horizons!   Most panels, prefer that the arbitrator also has mediation training.

Click here to register for the Arbitration course

Arbitration
 

Arbitration, a form of alternative dispute resolution (ADR), is a legal technique for the resolution of disputes outside the courts, wherein the parties to a dispute refer it to one or more persons (the “arbitrators”, “arbiters” or “arbitral tribunal“), by whose decision (the “award“) they agree to be bound. It is a settlement technique in which a third party reviews the case and imposes a decision that is legally binding for both sides.[1] Other forms of ADR include mediation[2] (a form of settlement negotiation facilitated by a neutral third party) and non-binding resolution by experts. Arbitration is often used for the resolution of commercial disputes, particularly in the context of international commercial transactions. The use of arbitration is also frequently employed in consumer and employment matters, but there arbitration is not voluntary but is instead imposed on consumers or employees through legislation or adhesion contracts, denying individuals their right to access the courts.

Arbitration can be either voluntary or mandatory (although mandatory arbitration can only come from a statute or from a contract that is voluntarily entered into, where the parties agree to hold all disputes to arbitration, without knowing, specifically, what disputes will ever occur) and can be either binding or non-binding. Non-binding arbitration is, on the surface, similar to mediation. However, the principal distinction is that whereas a mediator will try to help the parties find a middle ground on which to compromise, the (non-binding) arbitrator remains totally removed from the settlement process and will only give a determination of liability and, if appropriate, an indication of the quantum of damages payable.  For more information, click here.

http://en.wikipedia.org/wiki/Arbitration

Syllabus
2018 Arbitration Certificate Skills: – 9 hours  (9 MCLE/CEU, 4 MCLE in ethics)


Overview of Arbitration Process

8:30 AM until 9:00 AM
Dr. Barbara ManoussoMediator-Arbitrator

Ethics in Arbitration
9:00 AM until 9:45 AM
Melissa Back, JD, Arbitrator

Break
9:45 AM until 10:00 AM
15 minutes
Basic Arbitration Skills: Overview and The Role of the Arbitrator
10:00 AM until noon
Lori LaConta, JD., MBA
Mediator-Arbitrator President of LERA Labor Employment Relations Association, and
AAA panelist

Lunch
(12:00 PM until 1:00 PM)
Exercises
60 minutes

BBB Arbitrations and BBB Opinions
1 PM until 2:00 PM
Toni-Ann Norton,
ADR Coordinator for the
Better Business Bureau

Ethics and Statutory Requirements continued
2:00 PM until 3:00 PM
Melissa Back, JD, Arbitrator
Break
3:00 PM until 3:15 PM

15 minutes

Writing an Opinion:  Indentify the Issues
3:15 PM until 4:00 PM
Dr. Barbara Manousso
Mediator-Arbitrator

Exercises and Role Plays
4:00 PM until 4:45 PM
Dr. Manousso
Mediator-Arbitrator

Writing an Opinion Exercise
4:45 PM until 6:00 PM
Melissa Back, JD,Mediator-Arbitrator

Course overview addresses this curriculum:

  • Communication practices during hearings and meetings
  • Writing arbitration awards
  • Arbitration agreements, recognition and enforcement of the agreement
  • Preliminary meetings, meeting procedures and arbitrator powers
  • Hearings
  • Court involvement in arbitration
  • Remedies
  • Assessment of evidence
  • Decision making
  • Awards – form writing
  • Post award
  • Ethics for arbitrators in

 

Lecturers
 

 

Dr. Barbara Manousso, Ph.D., MPH, a Texas Distinguished Credentialed Mediator, has been arbitrating since 1993.  She has served on the arbitration panel for the Ford Motor Company, Better Business Bureau Autoline Arbitration, and conducts hearings for eminent domain.  She also arbitrates as a consumer arbitrator for the Houston BBB, Harris County Courts, and State of Texas .

 

 


Lori LaConta, JD, MBA, a Texas Distinguished Credentialed Mediator, has also been an arbitrator for many years with focus on employment and labor arbitration.  She served as the president of the Houston area Labor Employment Relations Association (LERA), and is the former president of the Association on Conflict Resolution (ACR) Houston Chapter.  Lori is the immediate past-president of the Texas Association of Mediators.  She also serves as an Arbitrator for the American Arbitration Association and the Federal Mediation and Conciliation Service in Washington, D.C., and is a professor at the University of Houston ClearLake.

 

Constance K. Acosta, J.D.   Connie’s practice area covers a wide range of disciplines, including 16 years experience commercial litigation and 18 years of experience in employment litigation, arbitration, grievances, and municipal law. Connie has 7 years experience in administration, management and social welfare. Connie has experience as a negotiator with municipalities, police departments, fire departments and emergency medical services. Connie obtained certifications in Mediation: Basic, Advanced Family Law and Advanced Elder Care, Arbitration – Hearing Examiner, Collaborative Law Attorney, and Guardian Ad Litem. Connie is a Member of the Governmental Section of the Firm, which acts as City Attorney and outside litigation counsel for various municipalities. Connie is also a Facilitator in Alternative Dispute Resolution and Conflict Resolution, and Trainer in all aspect of employment law.


Xeres “Zak” Patel, J.D.   Zak, a partner in Patel and Associates, LLC, is board certified in Real Estate.  He practices mediation and arbitration.  He is a well known lecturer in ethics for Manousso Mediation’s Training programs and a founding member of Patel and Associates, PLLC. Prior to forming the firm, he was a senior associate for seven years at a firm specializing in real estate and civil matters whereby he worked on those subject specific legal matters including litigation involving the sale of six hotels, in multiple states, which were valued in excess of $45 million dollars. He also worked as in house counsel for American Tower, Inc. where he was the lead attorney responsible for the highest producing region in the Southwest. Zak’s primary areas of practice include general civil matters and real estate being corporate formation; drafting, reviewing, explaining contracts; litigation; collections; buying, selling, leasing property (both residential and commercial); landlord/tenant matters; homeowner association matters; liens; deeds; foreclosure and loan workouts; and, construction/home repair matters. He is also a credentialed mediator and arbitrator.