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manousso_new_logo7 Become a Professional Mediator – Headquartered in Houston, Texas, USA, since 1993

@Do you have questions?
There are many answers below with training dates and fees.  Or call!

Click here for tuition and special discounts, like our early bird and active college student. Or call, Dr. Barbara Manousso at 713/557-1010.

ZOOM live: we are doing business, family, and divorce mediations with interactive/real time course training  online.  Call us at (713)557-1010 text/talk!

For the best in mediation training, select a mediation training program with proven leadership and lecturers who identify themselves with academic credentials and professional standing, like the staff of Manousso Mediation and Arbitration, LLC: Solution2Conflict, who are actively engaged as practitioners and leaders in the mediation and ADR field.

Have you listened to Manousso Musing on PodCasts or YouTube?

Make sure that your trainers meet the qualifications for and are members of professional mediation organizations, such as Texas Mediators Trainers Round Table (TMTR) and Texas Credentialing Association, or you won’t be getting a quality training.

Manousso Mediation and Arbitration, LLC. is an accredited sponsor of continuing education credits (CEU), approved by the State Bar of Texas, Committee on MCLE, as well as other professional organizations, such as CEU for CPA, LPC, and HR.

Arbitration Training ONLINE with ZOOM: live and interactive.

($550.00) Ask about special discounts.

Earn MCLE/CEU 10 and 4 in ethics for JD, CPA, LPC, SW, HR on Friday, 12 April 2024, from 9:00 AM until 6:00 PM, plus writing a brief opinion that will be explained in class.

Basic Mediation Training ZOOM LIVE and INTERACTIVE. 40 hours.

($975) Ask about special discounts.

Earn MCLE/CEU 40 and 4 in ethics for JD, CPA, LPC, SW, HR, includes Alternative Dispute Resolution (ADR training), handouts, and notebooks:

Our next class will start be from Wednesday to Friday, April 17, 18, 19, 2024, and then the next week on Tuesday and Wednesday, April 23rd and 24th, 2024, from 10 AM to 6:30 PM daily.

All classes will be ZOOM live and interactive. Students must be ON CAMERA and attentive for the whole program for certificate and MCLE/CEU affirmative.

Advanced Mediation: Family-Divorce-Child Custody training live, interactive, on ZOOM. 30 hours.

($895) Ask about special discounts.

Earn MCLE/CEU 30 and 4 in ethics for JD, CPA, LPC, SW, HR.

Class will be held from <Tuesday to Friday – on March 19, 20, 21, 22, 2024, from 10 AM to 6:00 PM.  Join the eleven lecturers and interactive class on ZOOM!
New: Domestic Violence for Advance Family Training required by TX legislation
the four (4) hours required by Texas statute is yours for $150. (This Domestic Violence training is INCLUDED in our Advance Family 30 hours of training above.)

If you have taken the 30 hours of Advance Family training, but only need this DV-4 hours, then register under Advance Training drop-down ^ button.

If you are already an attorney or mediator who does not have the Texas Statute Required domestic violence (DV) training, you can take the DV only  class that will be held on Tuesday, March 19, 2024, from 1 PM until 5:00 PM. Please send an email note with your name to with
Subject: Domestic Violence Certificate

Parenting Coordination and Facilitation Training

($525) Ask about special discounts.

ZOOM live and interactive: Sign up for this and Advance Family at the same time and use the early bird discount (SAVE $$$) for both classes

16 hours-MCLE/CEU 16 and 4 in ethics for JD, CPA, LPC, SW, HR

In 2024, Friday and Saturday, September 20th and 21st, 2024, from 9:00AM until 5:30PM, daily.  >> AMICUS training: The PCF skills are excellent for Amicus attorneys in communicating with high conflict clients.

Elder and Adult Family Mediation Training

($600), specially discounted for family mediators.

If you have questions, call (713)557-1010. Classes are held ZOOM live and interactive.

20 hours-MCLE/CEU 20 and 3 in ethics for JD, CPA, LPC, SW, HR on Tuesday, May 7th, 1 PM to 5 PM, Wednesday, May 8th, from 10 am until 6:30 PM, Thursday, May 9th, 2024, from 10 AM until 6:30 PM

Note our NO refund policy, once you have paid for a training, but you can always reschedule online classes with a rescheduling fee of $150, if you cancel within 72 hours.

Our classes can be taken in any order, although you can’t mediate until you meet all the requirements of Texas statutes.

Classes will be held on ZOOM, so it is required for certificate attendance that students use a computer and remain on camera, ATTENTIVELY, for the duration of the training.  

Handicap accessible training venue: ZOOM live!

Texas Justice Center for Mediation and Arbitration in Bellaire off I-610 West Loop.

Ranch Office Conference Room and Virtual Office

Ranch Office Conference Room and Virtual Office

Heights Mediation Center


The Texas Mediation Center in Bellaire and Heights Mediation Center are modern, well located, facilities dedicated to ADR meetings, where you can proudly invite your mediation and arbitration clients.

See brochure.


Mediator focuses on underlying interest to resolve ongoing conflict

Barbara Manousso trains people to solve their disputes


Dec. 30, 2010, 11:56AM



  • Community Contribution: Texas Distinguished Credentialed mediator as well as arbitrator, facilitator, negotiator and ombudsman; business owner; mediation instructor.
  • Quick Quote: “Mediation is a fairly new profession. We’re all kind of pioneers. I find it very exciting.”
  • Fast Fact: Manousso also is a former president of the Association of Conflict Resolution Houston Chapter, a member and frequent presenter for the Texas Association of Mediators and a member of the Texas Mediator Trainers Roundtable serving on its Bylaw Committee.

Barbara Manousso enjoys sharing the story of the orange.

In the story, two brothers want the same orange. If they were to cut the orange down the center, each would only have half of what he wanted.

But if one were to ask the brothers what they wanted, that person would learn one brother wants the juice and the other, the rind.

“By a mediator finding out the underlying interests and getting the parties to discuss them, both gets 100 percent of what they want,” said Manousso, a Texas Distinguished Credentialed mediator as well as an arbitrator, facilitator, negotiator and ombudsman.

Manousso, who lives in the River Oaks/Uptown area, has opened mediation sessions with this tale, also known as the satisfaction story, and she passes it on to students at her business, Manousso Mediation and Alternative Dispute Resolution.

Her firm not only provides dispute resolution services, it trains others to do the same.

“Barbara is able to show the value of neutrality in conflict,” said Joe Bontke, an instructor with Manousso’s center and an ombudsman and outreach manager with the Houston District Office of the U.S. Equal Employment Opportunity Commission.

“If you and I are at odds, a third party may be able to see what we can’t because we’re embroiled in emotion,” Bontke said. “She’s able to pass on to people how to use that skill set. I’ve never met anyone able to teach it as well as she does.”

Manousso’s students come from throughout the United States, from New England to the Pacific coast.

“I find so much satisfaction in mediating and seeing what happens when people actually talk to each other,” said Manousso, 62.

“Mediation takes place in a safe setting, where participants can have a dialog. They can put a face on the problem instead of going back in forth with, ‘he did this to me, she did this to me.’ ”

Manousso provides business, consumer, family, elder care, eminent domain and contract mediation, and she speaks regularly on mediation issues throughout the United States and in Canada.

Manousso got her first taste of mediation in 1989, when she heard a judge make a presentation on alternative dispute resolution while she was a student at the South Texas College of Law.

“It made a lot of sense,” she said. “Mediation puts the problem and the solution in the hands of the parties involved.”

Intrigued, Manousso learned more about alternative dispute resolution and eventually decided to make it her career.

“I got certified in 1993 and never looked back,” said Manousso, who went on to earn doctorate in conflict analysis and resolution from Nova Southeastern University in Fort Lauderdale, Fla.

Her business’ basic mediation course comprises 40 hours of instruction. Specialized training is available as well, including elder care mediation, 20 hours, and advanced family and divorce mediation training, 30 hours.

There is especially great demand today for elder care mediation, she said. Generally, these mediation sessions draw both children and grandchildren, along with spouses, all with an emotional investment in the outcome.

“It’s a conversation a lot of families can’t have on their own,” said Manousso, who serves on the international training standards committee for elder care mediation.

A number of people assume they need a law degree to become a mediator, Manousso said. That isn’t true. The field is open to anyone older than 18 with no felonies.

College degrees aren’t required; common sense is highly recommended, she said.

Manousso Mediation and Arbitration will offer its next mediation workshop Jan. 6-9. Details: