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manousso_new_logo7 Become a Professional Mediator – Headquartered in Houston, Texas, USA, since 1993

@Do you have questions?

Click here for tuition and special discounts, like early bird and active college student. Or call, Dr. Barbara Manousso at 713/557-1010.

ZOOM live: we are doing business, family, and divorce mediations and some interactive/real time course training.  Online/virtual training is only being done during our COVID pandemic.  All online students are encouraged to attend our in person residential training after the pandemic for no extra charge.  Call us at (713)557-1010 text/talk!

For the best in mediation training, select a mediation training program with proven leadership and lecturers who identify themselves with academic credentials and professional standing, like the staff of Manousso Mediation.

Make sure that your trainers meet the qualifications for professional mediation organizations, such as Texas Mediators Trainers Round Table (TMTR) and Texas Credentialing Association, or you won’t be getting a quality training.

Manousso Mediation and Arbitration, LLC. is an accredited sponsor, approved by the State Bar of Texas, Committee on MCLE, as well as other professional organizational CEU for LPC and HR.

Arbitration Training ($550.00)ONLINE with ZOOM: live and interactive
Earn MCLE/CEU 9 and 3 in ethics for JD, CPA, LPC, SW, HR
Friday, November 5th, 2021, 9:00 AM until 6:30 PM. This course does not meet the requirements for Tax Code Sect. 41A.06.

Basic Mediation Training ZOOM LIVE and INTERACTIVE

40 hours. ($975) Earn MCLE/CEU 40 and 4 in ethics for JD, CPA, LPC, SW, HR, includes Alternative Dispute Resolution (ADR training):
Our next class will start on Wednesday, November 10th, 11th, 12th, and Tuesday and Wednesday, November 16th, 17th, 2021, 10 AM to 6:30 PM daily.

With respect to pandemic crisis, all classes will be an online, but it is a live, interactive-ON CAMERA-program approved by the TX state bar. All students will have the opportunity, at no charge, to retake all or part of this training in person, in residence, when health conditions permit.

Advanced Mediation: Family-Divorce-Child Custody training live, interactive, on ZOOM
30 hours. ($795) Earn MCLE/CEU 30 and 4 in ethics for JD, CPA, LPC, SW, HR
, Wednesday, Thursday, Friday, in 2022, join us February 9th, 10th, 11th, Tuesday, 15th, 10 AM until 6:30 PM,

New: Domestic Violence for Advance Family Training required by TX legislation the four (4) hours required by Texas statute for $150. (This Domestic Violence training is INCLUDED in the Advance Family 30 hours of training above.) If you have taken the 30 hours of Advance Family training and only need this ZOOM course, then register under Advance Training dropdown button
Held on Thursday, February 10th, 2021, from 1 PM until 5:00 PM. Please send an email note with your name to with Subject: Domestic Violence Certificate

Parenting Coordination and Facilitation Training< $525, ZOOM live and interactive: Sign up for this and Advance Family at the same time and use the early bird discount (SAVE $$$) for both classes
18 hours-MCLE/CEU 16 and 4 in ethics for JD, CPA, LPC, SW, HR
In 2021, Friday, October 29th, and Saturday, October 30th, from 9:00AM until 5:30PM, daily. AMICUS training: This class' skills are excellent for Amicus Attorneys in communicating with high conflict clients.

Elder and Adult Family Mediation Training ($600), specially discounted for family mediators. If you have questions, call (713)557-1010. Classes are held ZOOM live and interactive.
20 hours-MCLE/CEU 20 and 3 in ethics for JD, CPA, LPC, SW, HR
Wednesday, December 8th, 1 PM to 5 PM, Thursday, December 9th, 10 am until 6 PM, Friday, December 10th, 2021, from 10 AM until 6:00 PM

Note our NO refund policy, once you have paid for a training, but you can always reschedule online classes with a rescheduling fee of $150. Our classes can be taken in any order, although you can't mediate until you meet all the requirements of Texas statutes.

Handicap accessible training venue.

Texas Justice Center for Mediation and Arbitration in Bellaire off I-610 West Loop.

NorthWest Mediation Center

Northwest Mediation Center

Ranch Office Conference Room and Virtual Office

Ranch Office Conference Room and Virtual Office

Heights Mediation Center


The Texas Mediation Center in Bellaire and Heights Mediation Center are modern, well located, facilities to proudly invite your mediation and arbitration clients.

See brochure.


Mediator focuses on underlying interest to resolve ongoing conflict

Barbara Manousso trains people to solve their disputes


Dec. 30, 2010, 11:56AM



  • Community Contribution: Texas Distinguished Credentialed mediator as well as arbitrator, facilitator, negotiator and ombudsman; business owner; mediation instructor.
  • Quick Quote: “Mediation is a fairly new profession. We’re all kind of pioneers. I find it very exciting.”
  • Fast Fact: Manousso also is a former president of the Association of Conflict Resolution Houston Chapter, a member and frequent presenter for the Texas Association of Mediators and a member of the Texas Mediator Trainers Roundtable serving on its Bylaw Committee.

Barbara Manousso enjoys sharing the story of the orange.

In the story, two brothers want the same orange. If they were to cut the orange down the center, each would only have half of what he wanted.

But if one were to ask the brothers what they wanted, that person would learn one brother wants the juice and the other, the rind.

“By a mediator finding out the underlying interests and getting the parties to discuss them, both gets 100 percent of what they want,” said Manousso, a Texas Distinguished Credentialed mediator as well as an arbitrator, facilitator, negotiator and ombudsman.

Manousso, who lives in the River Oaks/Uptown area, has opened mediation sessions with this tale, also known as the satisfaction story, and she passes it on to students at her business, Manousso Mediation and Alternative Dispute Resolution.

Her firm not only provides dispute resolution services, it trains others to do the same.

“Barbara is able to show the value of neutrality in conflict,” said Joe Bontke, an instructor with Manousso’s center and an ombudsman and outreach manager with the Houston District Office of the U.S. Equal Employment Opportunity Commission.

“If you and I are at odds, a third party may be able to see what we can’t because we’re embroiled in emotion,” Bontke said. “She’s able to pass on to people how to use that skill set. I’ve never met anyone able to teach it as well as she does.”

Manousso’s students come from throughout the United States, from New England to the Pacific coast.

“I find so much satisfaction in mediating and seeing what happens when people actually talk to each other,” said Manousso, 62.

“Mediation takes place in a safe setting, where participants can have a dialog. They can put a face on the problem instead of going back in forth with, ‘he did this to me, she did this to me.’ ”

Manousso provides business, consumer, family, elder care, eminent domain and contract mediation, and she speaks regularly on mediation issues throughout the United States and in Canada.

Manousso got her first taste of mediation in 1989, when she heard a judge make a presentation on alternative dispute resolution while she was a student at the South Texas College of Law.

“It made a lot of sense,” she said. “Mediation puts the problem and the solution in the hands of the parties involved.”

Intrigued, Manousso learned more about alternative dispute resolution and eventually decided to make it her career.

“I got certified in 1993 and never looked back,” said Manousso, who went on to earn doctorate in conflict analysis and resolution from Nova Southeastern University in Fort Lauderdale, Fla.

Her business’ basic mediation course comprises 40 hours of instruction. Specialized training is available as well, including elder care mediation, 20 hours, and advanced family and divorce mediation training, 30 hours.

There is especially great demand today for elder care mediation, she said. Generally, these mediation sessions draw both children and grandchildren, along with spouses, all with an emotional investment in the outcome.

“It’s a conversation a lot of families can’t have on their own,” said Manousso, who serves on the international training standards committee for elder care mediation.

A number of people assume they need a law degree to become a mediator, Manousso said. That isn’t true. The field is open to anyone older than 18 with no felonies.

College degrees aren’t required; common sense is highly recommended, she said.

Manousso Mediation and Arbitration will offer its next mediation workshop Jan. 6-9. Details: