Become a Professional Mediator – Headquartered in Houston, Texas, USA, since 1993

Dear Barbara,

“Dr. Manousso and her cadre of mediators at Manousso Mediation helped me to provide new untapped support to my leaders, peers, and subordinates. It also helped me to discover things about myself. I recommend Manousso Mediation & Alternative Dispute Resolution Services to anyone wanting to begin a new career or enhance the career the presently have. The professionalism of the instructors was awe inspiring and everyone left the course with the feeling that they could take on any problem.” Top qualities: Great Results, Personable, Expert lecturers!! Jamie Christine Williams, Senior Military Human Resource Manager/Labor Relations Advisor at Lackland United States Air Force Base

“As an employer, we are searching for the best and brightest in the industry. We evaluate job seekers’ resumes by assessing their education and experience related to a position. However, there is a competitive edge for those who have demonstrated superior interpersonal and conflict resolution skills.” Manousso Mediation trains students in these skills. Angela Dampeer, MBA Executive Director, Human Resources College of the Mainland

Dear Dr. Manousso, Thanks for a terrific mediation program. Your compassion for people and commitment to teaching the skills of mediation to our group was greatly appreciated. The work you do to train mediators that can facilitate and empower people to take ownership and resolve their issues makes our collective society and global world a better place. You are an inspiration. Have a great weekend! Personal regards, Darlene McElwain KATYISD Basic Mediation

Dear Dr. Manousso, I wanted to send a quick note to thank you for putting together two great classes this past week. I enjoyed learning more about arbitration and divorce and custody mediation. I especially enjoyed learning from the experiences of your highly-qualified speakers. Beverly Cawyer, Mediator Arbitrator

Dear Dr. Manousso, Thank you for your time and dedication to your calling. I did gain from attending your class and would recommend it to others. Thank you, Boë Bowen, J.D.

Highly recommend! Jayne Jones Barstow Attorney at Law Offices in Houston, TX and Centerville, IN

I have attended two of your training sessions, Family-Divorce and Arbitration, and wanted to tell you how much I learned from both. I think that you go outside the box to give your students a much better understanding of what it takes to be a successful Mediator or Arbitrator. I would highly recommend your programs to anyone wanting to become a Mediator or Arbitrator. I look forward to taking another from you as I know it will improve my performance. Tommy L. Hayes Tyler, Texas 75703

I see why HR professionals are being encouraged to take the mediation training, the processes for moving from conflict to resolution are very much applicable to HR employee relations issues. Thanks for a great class!! Clausezette Davis

Thank you so much for the very erudite presentations of the last two trainings. I had a great learning experience. I want to remind you to enroll me for the Advance Mediation Training. I look forward to seeing you again. God bless! Rev Thaddeus

“Barbara Manousso trained me as a mediator. Her class was easy to follow, practical, and provided real-world information that has helped me tremendously in my mediation practice. As an example, Barbara advocates breaking away from “shuttle diplomacy,” which is commonly used in mediating court cases. “Shuttle diplomacy” consists of the parties in two different rooms, and the mediator simply moves back and forth. Barbara helped me feel comfortable trying a more modern approach to mediation: one where both parties stay in the same room for as long as possible to brainstorm possible solutions to their own problems. Barbara also started and ended her class promptly, and she delivers what she promises. I would recommend Barbara and her classes to anyone who would like to improve their conflict resolution skills – whether in the workplace, their family life, or in court battles.” Heather Kubiak, J.D., and now mediator

Dear Dr. Barbara, Barbara Manousso trained me as a mediator. Her class was easy to follow, practical, and provided real-world information that has helped me tremendously in my mediation practice. As an example, Barbara advocates breaking away from “shuttle diplomacy,” which is commonly used in mediating court cases. “Shuttle diplomacy” consists of the parties in two different rooms, and the mediator simply moves back and forth. Barbara helped me feel comfortable trying a more modern approach to mediation: one where both parties stay in the same room for as long as possible to brainstorm possible solutions to their own problems. Barbara also started and ended her class promptly, and she delivers what she promises. I would recommend Barbara and her classes to anyone who would like to improve their conflict resolution skills – whether in the workplace, their family life, or in court battles.” Heather Kubiak Experienced Commercial Litigator Houston, Texas

“Barbara is a wonderful mediation instructor with superior knowledge of her craft. She entertains while successfully teaching complicated material. Barbara is also able to connect with a wide range of personalities which I’m sure serves her well in mediations.” Amy Carter, J.D., Mediator

Dear Dr. Manousso, I would like to express a my most sincere gratitude to you for your mediation seminar, an enriching and thought provoking, capturing learning experience. Not one moment of the seminar was wasted; all speakers and contributors were excellent in their subject, making it accessible and attractive to the class. Dr. Manouso, you are a top master of the art of mediation and a generous, attentive teacher, who loves her subject and enjoys sharing it. You guided us from the very beginning of understanding what mediation is to challenges you encountered to how to have an active practice. You gave us important tools in order to become a professional mediator. As a career diplomat and a supporter of principled negotiation, I am especially grateful to the class. Your instruction gave me the contemporary practice of an ancient method of negotiating peace. I strongly recommend this seminar to anyone interested in conflict resolution, as a great opportunity for professional and personal enrichment and an important skill for adaptation to a rapidly changing world. Thank you, Dr. Manousso, EUCHARISTO! Special thanks to John Manousso as well, for his discreet support to the seminar. Alexandra Theodoropoulou Consul General of Greece in Houston, now located in Athens, Greece

Hi Barbara! I just wanted to say thank you for the class, it was a breath of fresh air and it really taught me a lot. Anyways, just wanted to say thanks for being so kind and helpful, and hopefully we will see each other again soon! Have a GREAT day! Sincerely, Trey Anderson San Antonio, TX

Barbara, your advanced divorce mediation class was wonderful. It was jam packed with information, resources and practical tips for the unconfident newbies in mediation. For those with experience in mediation, it is a great refresher. Your personal charm, knowledge, and extensive experience round out the vast breadth of the course. Thank you so much for putting this class together and making the learning experience extraordinary. Even with no experience to speak of, I feel confident that I can mediate and only get better and more confident as I progress in this new profession. Connie Acosta, Mediator and Attorney Houston, TX

Barbara, just a quick note to let you know how pleased and proud I am to have recently completed mediation training via your training facilities in Houston. As a retired executive (from one of the world’s largest and most successful technology corporations) I have received thousand of hours of training from many of the worlds top training providers and organizations – and I must say, the training you provided was “world class.” Excellent topics, well managed class discussions and top-notch course materials all contributed to an outstanding training experience. I’m looking forward to beginning my new career in mediation and am 100% sure the training you provided will be the basis of my success. Thank You! Charles R. Patrick, Mediator Mason, TX

Barbara, I thoroughly enjoyed and learned a lot from the class. The time and energy you put into making the class informative and interesting is appreciated! If you find out about any training or come across anyone that needs assistance in Louisiana, please let me know. Have a great week! Best regards, Jarrien Garner, Mediator Schlumberger Personnel Manager, CPL, SMS, WL, WTS

Good morning Barbara, Thank you again for the Basic Class, it was absolutely life changing for me! I really enjoyed the training and I am really excited about taking the next class. Thank you so much, and I hope you have a wonderful day! Sincerely, Doreen Martinez Katy ISD

Barbara, I really enjoyed the basic mediation class. Also, thanks for the great food! Thanks, Steven STEVEN ROSEN INLAND PIPE & SUPPLY COMPANY

Dear Barbara: Merry Christmas. The best wishes for you and John. I am glad I had the honor to meet you and that I had you as my instructor. I learned a lot. You are one great instructor. God bless you always. Sincerely, Fernando Quintana, Arbitrator and Mediator Real Estate & Business Consultant El Paso, TX

Hello Barbara, I wanted to thank you again for the informative, entertaining and worthwhile mediation program. I learned a great deal and met some truly wonderful people in the process. All the speakers that came to engage in dialogue with us were superb. It was fascinating to learn about each one of their passions. Now that I have found my passion, as you already know, I’m raring to get this train out of the station. I want to gain as much hands on experience as possible. I can’t wait to sit-in or co-mediate my first real case. I plan on contacting the DRC and BBB to get on their mediators lists. If you or anyone you know has opportunities for an inexperienced mediator, me, to co mediate, I’d love to hear about them. Thanks again for all the guidance, support, information and humor over the past four days. It was delightful. Best Regards, Jill Groeschel

Thanks so much! I sincerely enjoyed the class. You’re an amazing professional in this area and the class was AWESOME! Definitely something I hope to utilize in the future. I’m also sharing this workshop within my office for strong consideration and participation. BR

Good morning Barbara, I hope this e-mail finds you well. I truly enjoyed your class and will recommend it highly and with lots of enthusiasm to those people looking to attend a mediation course. Thank you so much for ensuring that we get both CLE and CPE credits for attending your seminar. Jorge Villegas, JD, CPA El Paso, Texas

Hi Barbara,
I want to thank you again for the excellent Elder Care training you provided. I thought the program was extremely well organized and very worthwhile. Your follow-up on the items has also been exceptional.
Best regards,
Walter W. (Wally) Pike San Antonio, TX Mediator

Hello Barbara, I’ve been reflecting on the 20 hours of elder care mediation training last week. You gave us an incredible amount of valuable information, and I thank you. I found day three to be most meaningful. As I watched the Fishbowl and participated in the mediation exercise I thought how often I’d been in the same circumstances and felt right at home. I can do this Barbara! I’m really excited about being an Elder Care Mediator. Thank you for the your teaching and sharing your experiences and knowledge. Bev Heasley Tuscan, Arizona Mediator